Established in 2007 TTSS originally provided the installation and maintenance of telephone systems, but since then has grown to offer a range of security services. Despite our growth in expertise, TTSS remains independent with the same strong, belief in the importance of class leading customer service and treating every customer, no matter how small, with our highest level of attention and service.
Any company is only as good as its worst member of staff; it is therefore no surprise that we have taken many years to obtain, train and mould our employees into working with us rather than for us, with the common goal of meeting and hopefully surpassing our customers’ expectations. An impressive 60% of new enquiries come from recommendations, which we believe is a testament to the quality of our customer service.
During our years of service within the security industry, we have developed strong relationships with many local police forces and major insurance companies. We are fully-accredited members of the SSAIB, a UKAS-certified company. In 2023 we achieved our BAFE SP203-1 accreditation for fire alarm system design, installation and maintenance. These accreditations mean that our clients can feel confident that they are working with a company whose work meets all industry and EU standards.
Inspectorates and standards are no use unless they are backed up by true commitment to deliver the promise of a first class installation using the highest quality equipment. Although we may not be the cheapest, we are proud to say that our installations are designed to give many years of service backed by a traceable product history from the manufacturers of the products we use.
Developing Our Company to Serve You
By embracing new technology and remaining fully up to date with all of the latest industry developments, we are able to offer a consistently high standard of service. Staff at all levels are regularly trained and are constantly learning new skills to improve the service that we can provide to our customers.
Even though technology has moved on, the ethos of our approach has not changed. We still understand the importance of designing a system, which fits your lifestyle and business operations. We also understand that reliability is key, which is why we always pay close attention to detail to ensure that the work we complete is of the highest quality. This approach has made us the company of choice for many high profile clients.